General Questions
1. What is mobile auto glass replacement and repair?
Mobile auto glass replacement and repair is a service where a technician comes to your location to fix or replace damaged auto glass. This service is convenient and saves you the trouble of driving to a repair shop.
2. How do I schedule a mobile auto glass service?
You can schedule a service by calling our customer service number or filling out the online form on our website. We’ll confirm your appointment and send a technician to your location at the scheduled time.
3. What types of auto glass do you repair and replace?
We handle a variety of auto glass, including windshields, side windows, rear windows, and sunroofs. If you have a specific type of glass that needs attention, please let us know when you schedule your appointment.
Repair Questions
4. Can you repair a cracked windshield?
Yes, we can repair small cracks and chips in your windshield. However, if the damage is too extensive or in a critical area, we may recommend a full windshield replacement for safety reasons.
5. How long does a windshield repair take?
A typical windshield repair takes about 30 to 60 minutes. The time may vary depending on the size and location of the damage.
6. Will my insurance cover the cost of the repair?
Many insurance policies cover windshield repairs with little or no deductible. Contact your insurance provider to check your coverage. We can also assist with insurance claims and paperwork.
Replacement Questions
7. How long does a windshield replacement take?
Windshield replacements usually take about 1 to 2 hours. This includes the time needed to remove the old glass, prepare the area, and install the new glass.
8. Do I need to wait before driving my vehicle after a replacement?
Yes, it is recommended to wait at least one hour before driving your vehicle after a windshield replacement to allow the adhesive to set properly. Our technicians will provide specific instructions for your vehicle.
9. What type of glass do you use for replacements?
We use high-quality OEM (Original Equipment Manufacturer) or equivalent auto glass to ensure a perfect fit and optimal safety for your vehicle.
Service Area and Cost
10. What areas do you service?
We offer mobile auto glass services primarily in central and south Arkansas. If you’re unsure whether we cover your area, please contact us to confirm.
11. How much does auto glass replacement or repair cost?
The cost of auto glass services varies depending on the type of glass and the extent of the damage. We offer competitive pricing and free estimates. Contact us for a personalized quote.
12. Do you offer any warranties?
Yes, we provide a non-transferable lifetime warranty against leaks and craftsmanship.
Additional Questions
13. Can you replace auto glass in all weather conditions?
We can perform auto glass replacements in most weather conditions, but extreme weather may affect the quality of the installation. Our technicians will assess the conditions and determine if any adjustments are needed.
14. How can I pay for the service?
We accept various payment methods, including credit cards, debit cards, and cash. We also accept insurance payments directly if your policy covers the service.
15. What should I do if I have a problem with the service?
If you have any issues or concerns with the service, please contact us immediately. We are committed to customer satisfaction and will work to resolve any problems promptly.